Last Updated: 17 July 2025

1. Introduction

Welcome to RSM Crane Box Fabrication Services (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Information We Collect

We may collect:

• Contact Details: Your name, email address, phone number

• Service Requests: Any information shared when requesting quotes or consultations

• Browsing Data: IP address, browser type, referral paths, pages visited

3. Legal Basis for Processing

We only process your personal data when:

• You have given consent

• It’s necessary for performing a contract (e.g., service requests)

• It’s required to meet a legal obligation

• It’s in our legitimate interest, such as improving site functionality or customer experience

4. How We Use Your Information

We use your data to:

• Respond to inquiries and requests

• Provide quotes and schedule services

• Maintain security and improve our website

We never sell or rent your personal information.

5. Cookies 🍪

Our website may use essential and analytical cookies to enhance your experience. You can manage cookie preferences via your browser settings.

6. Data Retention

We retain personal data only as long as necessary:

• To fulfill the purposes outlined above

• To comply with legal, tax, or regulatory obligations

After that, your data will be securely deleted.

7. Data Protection

We implement appropriate technical and organizational measures to safeguard your data, including encrypted connections and access controls.

8. Your Rights Under GDPR

You have the right to:

• Access your data

• Rectify incorrect information

• Request erasure (the “right to be forgotten”)

• Restrict processing

• Object to processing

• Data portability

To exercise any of these rights, contact us at rsm.com@onet.eu . We will respond within 30 days.

9. Third-Party Services

We may use third-party providers (e.g. for contact forms, hosting, analytics). These providers comply with GDPR and are governed by their own privacy policies.

10. International Data Transfers

If data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as standard contractual clauses or data adequacy decisions.

11. Updates to This Policy

We may revise this Privacy Policy as laws or practices change. Any updates will be posted here with a new revision date.